Our Mission
To make Department Of Research & Development one of the fastest growing and trusted Laboratory in West Bengal, our goal is huge but we are confident to achieve the set goals as we as an organization fulfil the stated requirements at each & every step of operation. Our entire work is centred on customer satisfaction.
We are very much committed to provide best quality services in terms of accuracy, authenticity, timely submission of testing reports.
Our Mission
- The Laboratory management must maintain a strict internal Quality Control system.
- Resolution of customer complaint in a time bound manner.
- Maintenance of client privacy and guarantee of safe storage of client information received during business transaction.
- All personnel involved in the testing process shall be familiarized with quality documentations and its implementation procedure in the respective fields by arrangement of effective training system.